Frequently Asked Questions

Here are some answers to frequently asked questions. If you do not find the answer to your question here, just email us at info@oursilentvoices.com or give us a call at (580) 678-0560 / (580) 351-1194.

How soon can I have an order?
Orders are shipped 3 to 6 business days after being placed.

How can I check the status of my order?
Email us at info@oursilentvoices.com with an order status request or give us a call at (580) 678-0560 / (580) 351-1194. Be sure to provide us with your order number.

Do you take checks by phone?
We do not accept checks by phone.

Do you ship COD?
We do not ship orders COD.

Do you accept orders from outside the US?
We would like to accept orders outside the US and Canada. Please email us for further information.

Do you accept credit cards?
Yes we accept credit cards.

How do I exchange an order?
We do not accept exchanges. You can return items within 30 days of receipt, and then place a new order for items that you would like the returned items to be replaced with.

Click here for our privacy policy