Ordering, Shipping & Return Policies

Shipping and Handling

Cost of Shipping within the US -
Cost of Shipping within the US/Canada -
US -For first item - $ 4.00 Each aditional item - $ 1.00 and
Canada -For first item -$ 5.00. Each additional item - $ 1.50
by Post Parcel (Delivery time 5 to 10 business days) .

Cost of International Shipping outside US -
We would like to accept orders outside the US and Canada. Please email us for further information.

You may be subject to import duties, taxes and VAT (If applicable), in your country. Any charges for customs clearance etc. must be borne by you. Please contact your local customs office for further information. When ordering from oursilentvoices.com you are considered the importer and must comply with all the laws of the country in which you are receiving the goods.

Shipping Time
Most orders are shipped within 3 to 6 business days of being placed. We will notify you within 24 hours if items you ordered are out-of-stock.

Shipping Method
Orders are shipped regular Parcel Post within the US.
International orders will be sent by UPS/FedEx/DHL

For express shipment contact us at
info@oursilentvoices.com for more information.

Payment Methods
Money order/Cashiers check/Demand Draft
Check (Must wait to clear) / Credit Cards

Returns
Returns are subject to a 15% restocking fee.
Altered garments are not returnable.
Shipping and handling charges are not refundable.
Returns must be authorized by oursilentvoices.
Returns without a invoice/receipt will be refused.
Claims must be made within 15 days from receipt.
Item must be sent Freight Pre-Paid.
Please allow up to 3 weeks for credits to be processed.

Cancellations
Cancellations are subject to a 15% restocking fee.
Order cancellation can only be made before shipment.
Once shipment occurs, the return policy is in effect.

Backorders
No backorders.
If an item is unavailable, you will be notified of approx. delivery time.